I'm revising my original post about the work being done by Wingard Construction, and more specifically with our project manager, Shane. This girl knows when to admit she was wrong.
I wrote about how we felt that our home was not properly protected against the rain and that we were mislead about the actions taken to prevent damage. Turns out it was miscommunication and not deception that was the culprit. Shane took the time to explain what was done to protect our home prior to the rain and then went into detail about how water would or wouldn't affect the work being done. My frustrations with the delays caused by the city should not have been taken out on Shane. He's still a dependable guy who's been doing what he can to get us back into our home. As a former account manager, I should have remembered how much work goes into simultaneously juggling various teams and venders while keeping a client happy.
The schedule has been revised by two weeks now since we had to play the waiting game with the city, but a lot has actually been done to our roof now that trusses have gone on. It seems like the roof was the biggest hurdle and the rest of the steps should have fewer delays. I can't wait to see how everything comes together in the end. It's been interesting to see the different stages, from initial shock of the fire and seeing our kitchen and master bedroom covered in soaked installation, after demolition and seeing just how much brighter our home can be without a roof (now if only going roofless didn't mean being exposed to the elements), to the current stage with the new trusses in place and the roof work getting started.
I wrote about how we felt that our home was not properly protected against the rain and that we were mislead about the actions taken to prevent damage. Turns out it was miscommunication and not deception that was the culprit. Shane took the time to explain what was done to protect our home prior to the rain and then went into detail about how water would or wouldn't affect the work being done. My frustrations with the delays caused by the city should not have been taken out on Shane. He's still a dependable guy who's been doing what he can to get us back into our home. As a former account manager, I should have remembered how much work goes into simultaneously juggling various teams and venders while keeping a client happy.
The schedule has been revised by two weeks now since we had to play the waiting game with the city, but a lot has actually been done to our roof now that trusses have gone on. It seems like the roof was the biggest hurdle and the rest of the steps should have fewer delays. I can't wait to see how everything comes together in the end. It's been interesting to see the different stages, from initial shock of the fire and seeing our kitchen and master bedroom covered in soaked installation, after demolition and seeing just how much brighter our home can be without a roof (now if only going roofless didn't mean being exposed to the elements), to the current stage with the new trusses in place and the roof work getting started.
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